Enhancing the Customer Relationship through the Lean Journey

Sponsored by Toyota Material Handling USA

  • Date Thursday, April 11, 2019
  • Time 10:30 AM - 11:15 AM
  • Location Theater G
  • Type Seminar

Presented By

Scott Redelman - National Manager of Toyota Lean Logistics
oyota Material Handling, USA
Scott.Redelman@tmhu.toyota-industries.com
812-350-0680 (w)

 

What You Will Learn

An important core value of Toyota Material Handling is to “Be Faithful to Your Duties”, contributing to the betterment of industry and society. Although we are a material handling equipment manufacturer, we have a responsibility far greater than manufacturing and selling a product. We’d like to share the Lean methodology concept, and how Lean thinking and processes enhance customer satisfaction through human development and respect for people.
 

Key Takeaways

"• What is Lean, really? And how is Lean applied?
• How Lean supports the customer"

 

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